I. BASIC PURPOSE / JOB BRIEF:

Supervises day to day operations of all shifts of the kitchen to ensure high quality food items are produced and served to the customer consistently. He/she also assists the Senior Sous Chef and the Chef de Cuisine in accomplishing administrative tasks like staff scheduling, inventory control, procurement, skills training and development.

II. MAJOR RESPONSIBILITIES AND DUTIES:

• Supervises daily operations of the kitchen to ensure consistent production of high quality food items to meet or exceed guest expectations
• Assists the Chef de Cuisine and Senior Sous Chef in performing administrative tasks
• Ensures that duty rosters of rank and file personnel are properly filled out so that the manpower distribution is relevant and consistent with the operational demands of the department
• Maintains food stock levels of sufficient quantity to prevent oversupply and avoid spoilage and unnecessary expiration of food items
• Responds to and handles food related guest complaints and issues professionally for immediate service recovery and maintain guest satisfaction
• Designs training modules and conducts skills training based on training needs for skills development and professional growth of staff
• Assesses all food preparation equipment and fill out maintenance reports and work orders to ensure equipment is operating at its optimum potential
• Coordinates with the Senior Sous Chef in maintaining strict adherence to Food Hygiene and Sanitation standards
• Coordinates with the Chef de Cuisine and Human Resources Dept. regarding disciplinary procedures for non-compliance to hotel policies on conduct and behavior
• Completes other relevant tasks assigned by the Chef de Cuisine

III. JOB SPECIFICATIONS:

Educational Requirement:

• Preferably college graduate with degree in HRM or related course

Experience Requirements:

• 12 years culinary experience; 3 years in the same capacity

Skills and Attributes:

• Leadership Skills:
  • Must have strong organizational skills
  • Must have training and coaching skills
  • Able to make recommendations to Immediate Superior regarding promotions and succession

• Technical Skills:
  • Must possess working knowledge of procurement software (i.e RedRock)
  • Must possess working knowledge of employee scheduling software (i.e. Mizzisoft)

• Other Qualifications:
  • Administrative and Communication skills
  • Able and willing to work for long hours and on holidays