I. BASIC PURPOSE / JOB BRIEF:

The Senior Officer, Emergency Response Team supports & assists the Shift Supervisor, ERT in ensuring all its activities are actioned according to SOP and standards, so that a safe, secure and comfortable environment is maintained.

The Senior Officer, ERT undertakes the role of Supervisor, ERT while is also responsible to assist the Shift In Charge with his daily workload and leadership.

II. MAJOR RESPONSIBILITIES AND DUTIES:

• Manage own performance and maintain competency;
• Delivery of exceptional internal and external customer service;
• Actively patrol assigned work area and remain on standby to attend respective incidents or emergencies immediately;
• Attend and manage medical incidents in the first instance providing First Aid and using medical equipment as required, ensuring the Supervisor, ERT or above is notified of any concerns;
• Attend and manage potential and actual emergency situations in the first instance, investigating and reporting, and or combating as required using emergency response equipment, ensuring the Supervisor, ERT or above is notified of any concerns;
• Assist the Supervisor, ERT with routine logistics, OH&S inspections, and conducting audits of equipment and replenishing supplies/equipment;
• Ensure all medical supplies or emergency equipment is immediately returned to pre-use state. Replacing used fire extinguishers/blankets, etc. ensuring fully charged deregulators and that application pads are replaced, replaced used oxygen, and overall any first aid or emergency provisions used are replaced and ready for use;
• As directed, proactively lead small teams;
• As directed, assist in on shift training for colleagues and new joiner’s orientation;
• Assist the Supervisor, ERT with shift administration tasks as required;
• To actively explore and report on any unsafe / OH&S work conditions to the Supervisor, ERT or above;
• Assist with training other departments or participation in drills, as directed by the Supervisor, ERT or above;
• To safeguard all confidential information and to exercise due care to prevent its improper disclosure or use;
• Perform Other Duties as Directed by Supervisor, ERT and above.

III. JOB SPECIFICATIONS:

Educational Requirement:

• Tertiary education level
• College graduate and or education in related fields considered an advantage.

Experience Requirement:

• Minimum of 2 years experience as Emergency Response Team or alike role
• Experience in shift management in Emergency Response Team or alike  role an advantage

Skills and Attributes:

• Displays a high commitment to delivering and improving customer service
• High level of professionalism and integrity
• Self-motivated and approachable
• Tagalog and English- Fluent written and verbal
• Leads others to achieve business objectives
• Ability to maintain discretion
• Achieves agreed objectives and accepts accountability for results
• Communicates effectively
• Encourages people to work as a team. Approachable

Other Qualifications:

• Advanced First Aid modules including CPR, use of oxygen and defibrillator.
• Advanced firefighting skills.Industry training units in fire, emergency, medical, or related fields an advantage.
• Industry training units in fire, emergency, medical, or related fields an advantage.