I. BASIC PURPOSE / JOB BRIEF:

The Officer - Business Analysis plays a key role in ensuring that the solution meets the organization's business objectives and requirements. This role interfaces with all stakeholders and business users to elicit, define, document, analyze and communicate business requirements. This role analyzes and documents requirements traceability to the solution features and capabilities implemented.

II. MAJOR RESPONSIBILITIES AND DUTIES:

• Performs business analysis for projects of low to medium complexity.
• Engages stakeholers and business owners to understand, define, validate and document business requirements.
• Analyzes business requirements and identify risks and gaps in requirements/processes. Work with subject matter experts and stakeholders to understand, resolve, validate and document.
• Coordinates and facilitates requirements gathering meetings. Track requirements status throughout the project.
• Documents and facilitates approval of business requirements in various forms such as Change Request, Business Requirements Document, Interface Requirements Document, Business Process Workflows.
• Participates in Vendor Sourcing activities by providing input on business requirements as selection criteria.
• Documents requirements traceability with support from testing team and project manager.
• Serves as a subject matter expert on business requirements and related applications.
• Works with manager and/or Sr. Specialist to prioritize workload as needed.
• Assists in identifying potential business risk in fixes for system issues or bugs.
• Conducts in-depth system training to business users as needed.
• Provides input on system training content related to business process and user functionality.

III. JOB SPECIFICATIONS:

Educational Requirement:

• Bachelor's Degree in IT/Business or equivalent years of experience.
• Any related IT, Management or Technical type certification is an advantage.

Experience Requirements:

• 1+ years experience in IT Business Analysis
• Knowledge of Casino, Hotel, Finance, Food & Beverage, Back of House Admin applications is a plus.

Skills and Attibutes:

• Facilitation and coordination skills
• Ability to build and maintain stakeholder and business user confidence
• Initiative and proactiveness in communicating risks and gaps related to requirements to facilitate resolution.
• Ability to communicate with individuals and groups from all levels of the organization.
• Good problems solving skills
• Ability to think critically and evaluate solution options
• Business Analysis
• Business Requirements documentation and management
• Process mapping and documentation
• Advanced knowledge of MS Office applications
• Working knowledge of MS Visio

Other Qualifications:

• Excellent verbal and written communication skills.
• Proficiency in both spoken and written English is a must.
• Tagalog and Japanese speaking is an advantage but not an absolute necessity.
• Excellent attention to detail; Highly analytical
• Good time management and organization skills.