I. BASIC PURPOSE / JOB BRIEF:

The Technician is responsible for the installation and maintenance of all CCTV equipment allocated to support Security, Surveillance, PAGCOR and Gaming Operations within the Casino environment. This position takes responsibility for support and guidance to less experienced
Technicians, and as required.
The Technician assists in the smooth running of the Systems Infrastructure, Research and Development team by providing high standard maintenance and installation of CCTV equipment and supporting the work of external contractors, as well as having responsibility for the performance of the team.
The Technician will be proactive, conscientious and approachable, focused on leading the in  house Installation and Maintenance team through planning routine maintenance, responding  efficiently to daily requests, actively monitoring the sites and anticipating future improvements. They will take pride in ensuring that all CCTV cameras and equipment are looking and operating to the highest standards. 

II. MAJOR RESPONSIBILITIES AND DUTIES:

• Assists Systems Support Team in ensuring all tasks are allocated and completed within the agreed time frame.
• Carry out various routine maintenance tasks such as: Camera, Network equipment and access room maintenance.
• Manage stock control of consumables.
• Maintain records of works, supplier invoices, etc. as required.
• Identify, assess and respond to potential risks accordingly.
• Equipment Installation
  • Install new IP CCTV and electronic equipment.
  • Installation of electronic cabling systems; primarily network, data and power cables throughout project site as required.
  • Installation and termination of above to a high standard
• Conduct scheduled preventive maintenance to all CCTV equipment used to support Security, Surveillance, PAGCOR and Gaming Operations
• Employ effective fault finding techniques to rectify equipment failure.
• Ensure all repairs including all solder work is conducted properly and is of a superior quality.

Other Responsibilities:

• Leadership and Initiative
  • Provide leadership and direction to other Support Officers, if needed.
  • Show initiative and involvement in all activities undertaken by the Systems Support Team.
• Confidentiality & Policy
• • Maintain strict confidentiality in all matters pertaining to company equipment, procedures and information.
  • Comply with all company policies, rules, regulations, procedures and department ethics.
  • Perform all duties in accordance with the highest professional standards at all times. 

III. JOB SPECIFICATIONS:

Educational Requirement:

• Bachelors level degree in any technical field is preferred but not mandatory

Experience Requirement:

• Surveillance Technical Experience required in Casino CCTV wither analog or IP
• Experience in Microsoft and Linux Server
• Minimum of 1 year experienced operating in either the Information Technology, Electronic Security or any related technical fields
• Experienced in working in a stressful environment, maintaining calm among the team while under pressure and able to handle heavy workloads.
  
• Knowledge on Windows based operating systems and all associated desktop hardware and software
  

Skills and Attributes

• Ability to function effectively in a highly confidential environment.
• Strong in relationship building and communications.
• Ability to relate well at all levels in the organization.
• Excellent oral and written communication skills.
• Genuine commitment to internal customer service.
• High level of proficiency in both spoken and written English is essential.
• High level of complex technical knowledge.
• Discretion and proven ability to manage, work through, and resolve complex technical issues.
• Ability to prioritize and coordinate multiple critical functions and multiple projects concurrently.
• Strategic thinking, analytical skills.
• Strong data and information management and analysis skills.
• Strong knowledge of trouble-shooting technical problems.
• Ability to manage large inventories of technical equipment.
• Very competent in use of Microsoft Office suite applications such as Word and Excel

• Ability to function effectively in a highly confidential environment.
• Strong in relationship building and communications.
• Ability to relate well at all levels in the organization.
• Excellent oral and written communication skills.
• Genuine commitment to internal customer service.
• High level of proficiency in both spoken and written English is essential.
• High level of complex technical knowledge.
• Discretion and proven ability to manage, work through, and resolve complex technical issues.
• Ability to prioritize and coordinate multiple critical functions and multiple projects concurrently.
• Strategic thinking, analytical skills.
• Strong data and information management and analysis skills.
• Strong knowledge of trouble-shooting technical problems.
• Ability to manage large inventories of technical equipment.
• Very competent in use of Microsoft Office suite applications such as Word and Excel