I. BASIC PURPOSE / JOB BRIEF:

Banquet Captain performs all tasks associated with setting up, serving and breaking down a Events’ space where Food Service activities are performed.

II. MAJOR RESPONSIBILITIES AND DUTIES:

• Reviews and understands Banquet Event Order at the beginning of each shift to ensure the events flow smoothly. 
• Communicates with Banquet Head Captain regarding any functional needs.
• Provides table service assistance by providing the same level of consistency in the quality of service and dining experience from the start to finish. 
• Maintains high standards of safety and cleanliness in all areas.
• Ensures that guests are comfortable by answering questions, taking orders, ensuring special requests and instructions are relayed to the Kitchen and Bar.
• Helps other Team members to complete their tasks, which include: arranging plates, running bars, and set up Beverage Stations.
• Completes the physical set up, cleaning and arrangement of tables and equipment according to Banquet Event Order. Has an eye for set up configuration.
• If no upcoming events, please have rooms in readiness position for any possible site inspections.
• Assists others with side work including, but not limited to cleanings, stocking, folding silverwares, etc. 

III. JOB SPECIFICATIONS:

Educational Requirement:

• Preferably College Graduate/ College Level in Food and Beverage, Hospitality, Tourism course. Preferred but not required.
• At least a Senior High School Graduate

Experience Requirements: 

At least 1 year experience in the same position in the Food and Beverage Establishments/ Hotel

Skills and Attributes:

• People management since they are handling Outsourced Employees
• Basic knowledge in MS Office (Office Word/Excel/Power Point/ Outlook)
• Able to understand, use and navigate Point of sales system
• Able to operate the basic cashiering process and has an eye for detail

Other Qualifications:

• Can understand and speak Foreign Language, specifically English laguage 
• Ability to meet the physical demands of the job, staying on your feet, carrying heavyweights
• Flexible to work shifts, including early mornings, late nights, weekends and holidays
• People management since they are handling Outsourced Employees
• Basic knowledge in MS Office (Office Word/Excel/Power Point/ Outlook)
• Able to understand, use and navigate Point of sales system
• Able to operate the basic cashiering process and has an eye for detail
• Customer Service-oriented, stress tolerance and with apability/flexibility