I. BASIC PURPOSE / JOB BRIEF:

To support the day to day operations of casino credit & collection. Their main scope of work is to perform tasks for the purpose of granting credit; collection of gaming debt from Casino patrons.

II. MAJOR RESPONSIBILITIES AND DUTIES:

• Conducts background investigation of credit patrons and process reports from available Credit Bureaus and online resources.
• Performs audit check on the credit applicant's submitted documents and verifies the authenticity of the provided information
• Performs daily collection of patrons' credit documents from Cage
• Conducts daily tracking of outstanding markers and redemptions made by patrons
• Monitors the overdue account of patrons in coordination with International Marketing representatives
• Prepares collection reminder letter for patrons with delinquent account for debt recovery
• Prepares the required documents needed by Legal team and external collection agency for their dunning
• Export and compile daily credit and collection reports.
• Timely and accurate recording of all credit and collection daily activities performed.
• Participate in ongoing development of clear and concise policies, procedures and protocols for the department
• To take on new tasks as assigned.

III. JOB SPECIFICATIONS

Educational Requirement:

• Bachelor's Degree, preferably in Finance or Accounting

Experience Requirements:

• Preferably with Casino Credit or Collection/Financial institution

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Skills and Attributes:

• Proficient in Microsoft Office Applications
• Team player
• Fluent in oral and written English and Filipino
• Proficiency with other language is an advantage
• Attention to detail