II. MAJOR RESPONSIBILITIES AND DUTIES:

• Receives guest reservations and inquiries and other administrative functions to ensure smooth operation and guest satisfaction,
• Create a good impression professional relationship as well as establish trust with the guest.
• Performs cashiering tasks to ensure accurate settlements of the bill.
• Performs any other tasks and responsibilities related to Wellness & Leisure Services as assigned by the immediate superior.
• Maximizes guest revenue potential, satisfaction and utilization by promoting and booking Wellness & Leisure services and/or other Hotel restaurants and services to guests.  Provide alternatives if their first request/choice cannot be met.

III. JOB SPECIFICATIONS:

Educational Requirement:

• Preferably with Bachelor’s Degree in Hospitality Management or related course

Experience Requirement:

• At least 2 years of experience in an equivalent position at a 5-star/international establishment

Skills and Attributes: 

• Organizing Skills
• Team Player & Goal Oriented
• Computer Literate
• Common Software applications
• Knowledgeable in electronic gadgets/equipment
• Interpersonal skills
• Fast learner and highly trainable
• Fluency in oral and written English and local languages